Error message when trying to post

greenlauren525Member

I am getting this error message when I try to post my listing:

API Error

eBay has not posted your item due to title, description, and/or eBay policy violation. Please contact Auctiva support for more information on why your listing has failed to post.

I'm not sure what this could be from. I do have a starting price for bids AND a buy it now price. That is allowed, isn't it?

Thanks!

1/21/088:24 AM

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Original Post

choochooguyMember

Hi could be a problematic character in your listing title causing the ebay s/w to throw a wobbly, or a word inadvertantly matching a banned item e.g. a bug gun, they could zap you for the word 'gun' despite being for say a bug spray.

Either way I suggest you file a support request with Auctiva first giving them details of what the title is, they could probably identify the problem quicker and aslo respond much quicker.

1/21/089:48 AM

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