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Hi Community,

Thanks for helping to bring this issue to our attention. We did encounter some technical difficulties a bit earlier that would explain the error reports from between 3:57 PM PST and 4:27 PM PST, but the issue which caused those errors should be resolved at this point in time.

If you are still encountering errors of this nature when attempting to use any features on the Auctiva website, just log out and log in once again and you should not encounter any further errors moving forward.

We apologize for any inconveniences this may have caused.

Hi itsjustme (& others),

Thanks for letting us know that you are receiving errors of this nature. We have received several similar reports this morning, primarily when attempting to select templates, and our technical team is currently working to resolve the issue as soon as possible.

I'll follow up with you again through this thread as soon as the issue has been addressed or any other related information becomes available.

We apologize for any inconveniences this is causing.

Hi itsjustme,

I am pleased to report that we have just finished making some changes intended to address the issue causing these errors, so we expect that you should now be able to select templates and post/save listings through your Auctiva accounts once again.

If you receive an error message when attempting to post or save a listing after this point, just use the “Refresh” button on your browser to reload the page and you should not encounter any further errors of that nature after that point.

If you encounter any further difficulties of this nature moving forward, please don't hesitate to let us know.

I was able to upload pictures until an hour ago. Now it is impossible to do so. I tried to file a report, but that page is not working either. The box for the message comes up, but it is blank.
I doubt if this has anything to do with downloading the newest version of Java, because as stated above, about an hour ago, I was able to upload my pictures, though it was very slow. Now I can't upload at all.
Please help.

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