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Hi All

I am trying to complete a listing for a non-fiction book. When attempting to search the eBay catalog I am getting the following error message:

Books, Magazines>Nonfiction Books
XError
The selected category does not support catalog product searches. Please select a supported category if you wish to use the catalog.

When I go to update the item specifics there are no drop down fields available.

Has anyone else had this or a similar problem recently?

Thanks
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Hi seekyourtreasures,

Thanks for helping to bring this to our attention. I reviewed the issue you described and it appears that eBay must have changed the category number used for the Books, Magazines > Nonfiction Books category on the eBay AU site, as a different category number is showing up when I select the same category path directly through the Sell your Item form on the eBay site.

I see that the support case you filed on this subject has already been forwarded to our technical team for further investigation, and we will follow up with you through that case to keep you posted on any new information becomes available.

If we just need to run a category update for the eBay AU site (which appears to be the case), this issue should be relatively easy to address. We apologize for any inconveniences this may be causing you in the mean time.

-Mike
Hi seekyourtreasures,

I am pleased to report that we have updated our system to pick up the latest change that was made to this category. As a result, if you select Books, Magazines > Nonfiction Books on our eBay AU lister page now, the correct category number (# 171243) will be returned and you should be able to use the Find Product option.

If you notice any remaining issues of this nature, please don't hesitate to let us know. I have made sure the support case you filed on this subject has been updated as well.

-Mike

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