Error when pulling up saved listings.

lookandbuymeMember

Anyone trying to edit saved listing getting error when trying to pull the item up? Here is what it says? Anyone else getting this?? I have cleared the garbage out (cookies cache, etc.)???

Error
An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.
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Thanks for any help anyone may give.

10/3/113:21 PM

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lifeislikeMember

Yes, I filed a support request and they have encountered the problem and are working on it currently...unless it's back up in the last little while.

10/3/114:45 PM

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itsjustmeMember

When the problem is resolved please post the results here. I have gotten a lot of those warnings lately. I surmise it is a hardware problem, although it could also be a network issue.

10/4/114:34 AM

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lookandbuymeMember

Hi, here is note I got from support, I listed some last night and it went fine other than slowness which seems so far to have resolved itself.

quote:
Alex F.
Support
Posted Monday, 10/3/2011 3:15 PM
Hello,

Thank you for contacting Auctiva Support. I am sorry to hear about the trouble you are experiencing.

We had a technical issue for few minutes due to which you faced this problem. However, the issue has been taken care of and you should now be able to access Auctiva normally.

I hope you find this response to be helpful. If there is anything further I can do to assist you, please don't hesitate to ask!

Sincerely,
Auctiva Support.

If anyone has this happen, please let us know.

10/4/111:51 PM

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