error with shipping info

stevewinklerMember

I have been trying to post a listing for two days and keep getting the same result... instead of posting it goes to the "scheduled listings" area with an API error that is explained as, "cannot send large envelope via media mail" .. Trouble is, I don't have media mail selected as an option, and never did. The error check in the editor shows no errors. What gives? One item I listed went through fine. This one won't. I've tried changing to other shipping options with no luck. HELP!

1/26/061:22 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Steve,

If you file a support case about this issues using the appropriate link on our help page, we'll be able to look at your account and try to figure out why your listing won't post.

-Mike

1/26/062:16 PM

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