Errors on all my listings

Hi Lisa

There are some issues with the gallery and header images which will be resolved in the next hour or so. There is no need to redo listings.

Thanks!

Auctiva Jim

Would this also be causing the lister to be inserting images when it's not supposed to? I have my custom templates set up to insert only one image with the tag [IMAGE1_URL]. Now, however, when I show the preview from Saved Listings, it's automatically inserting a pair of images directly below. If I show a Preview from within the Listing Editing section, the Preview shows up okay. But, my guess is that it will end up posting to eBay with the pair of images instead of just the one like I've set it to do.

YES! This is happening to me also! It's really distracting! Although the gallery and header images are showing up where they are supposed to, they are also showing up again within the listing.
I would love to hear some feedback about this.
michelle

I've found it's definitely inserting those extra images into the HTML code, so it looks like when the listing posts, it's going to insert them into the eBay ad. We need to get this fixed. Otherwise I can't use this.

The site upgrade/maintenance today was scheduled to end at 11:00 AM PST but it's a given that things will need to be sorted out throughout the day (due to the nature of such maintenance, I mean).

My advice would be to not worry about listing today and, hopefully, everything will be back to normal tomorrow.

Hi Community,

The issue of duplicate images being posted is only affecting those who use custom templates. We are currently investigating this issue and hope to have it resolved early next week.

If you use an Auctiva template, you will not experience this problem.

-Mike

Scorpiolisa,

We'll be introducing a fix for the situation you originally posted about on this thread later tonight. Once we push this fix live, your saved listings will have the gallery and header images selected again.

-Mike