Hi SNL INDUSTRY,
Thanks for helping to bring this issue to our attention. As you were informed through the support case you filed on this subject, we are aware that this behavior has come up recently in certain accounts and our technical team is currently investigating the issue.
Although I am also uncertain when this issue will be resolved at the moment, I have confirmed that your support case is on file with respect to the issue and we will notify you through that case when the issue has been addressed or any other pertinent information becomes available.
We apologize for any inconveniences this is causing.
-Mike