Estimated eBay fees

Hi mcpop,

The insertion fees you are assessed are the same when listing through Auctiva as through eBay. In your example, you would be charged 2 pounds, not 3, if that is how much eBay charges(you aren't charged any additional fees from Auctiva). I'll look into the fee calculator discrepancy and work on getting that fixed.

On days when eBay offers listing fee discounts, like Jan. 12th, you can still take advantage of the discounts when listing through Auctiva, although our fee calculator will not be changed.

-Mike

Thanks Mike

In addition, I note that there is no section on your listing template to state whether the item is "New" or "Used"

mcpop that information is in the description area. You will need to choose the category and then click on the items specifics to say new or used.

Thanks for your reply. Sorry if I'm being daft but I'm looking in the Category ID and Item Description parts of 'Item Details' and cannot see that anywhere

Hi mcpop,

After selecting a category that entails item specifics, a "Choose Item Specifics" link will appear directly under the category number field.

I hope this helps=)

-Mike

Thanks, that's the problem, the "Choose Item Specifics" Link is not appearing. I have just re-selected the First Category ID and nothing has happened. I am doing this all with a saved listing - could it be that I have to start all over again?

Indeed, that is the case!! You have to start all over again to get the "item specifics" link. Perhaps you could fix this bug so "item specifics" can be changed from a saved listing

Further to my last mail I have also noticed that if you are creating listings from saved profiles then altering the category, the "Item Specifics" link doesn't pop up either. This means you have to start all over again to change anything - this inflexibility is quite annoying. Cheers

Another bug noted - when you change your shipping profile and want shipping to UK only it still shows in your listing as "Ship to: Worldwide"

Should there be any mistakes after I have listed my adverts tomorrow where do I edit the advert - directly on Ebay?

mcpop72,

I just tested the first issue you noted about the "Choose Item Specifics" link not appearing when the category of a saved listing is changed and was unable to recreate the problem. Perhaps you should file a support case about this issue, using the appropriate link on our help page, so we can try it with your particular listing.

Also, when I change shipping information from a loaded profile from worldwide shipping to UK only, it displays UK only on the preview. Is this change taking place after the listing is submitted to eBay?

And...yes, the revisions you mention should be done directly through eBay.

-Mike

Thanks Mike, the problem appears to be that every time I launch a preview pane it is caching the old data and will not refresh with some of the new. After several attempts and going away and coming back again it seems to have worked. Very strange as with the behaviour with the 'Item Specifics"

Your assistance with another matter please - when scheduling a listing it only offers me PST for the time. How can I change this as I set to UK when my opened my account. Thanks for your continued help

Hi mcpop72,

Currently, there's no way to change the time zone represented on the Auctiva site. We will be adding this feature, but not until our phase II release which is scheduled for May 2006.

-Mike

I'm also having problems with the "Choose Item Specifics" link, I can't get it to appear at all. I sell craft items, mainly cross stitch kits and charts. When I use Turbo Lister or directly list through Ebay I have the option to select new which I do usually as all my stuff is brand new from the supplier. Through Auctiva this doesn't appear to be an option for this category as I cannot see anywhere where the Item Specifics comes up. I feel this slightly disadvantages me as others can specify this in their listing and mine no longer do. Is it the case that I would have to revise all my listings through Ebay itself after submission?

Would it be possible to have the new release incorporate an optional New/Used for every category?

I would be grateful if anyone can give me some advice on what I need to do.

Many thanks