Fault on listings can not add discription.

wynford17Member

Hello from England, Is there a major problem with Auctiva today. I have tried every route to add discription to no avail. I can add pictures ,title, shipping, everything except discription. Any help would be appreciated.
Thankyou Wynford

4/17/109:45 AM

❤️ 0

Original Post

auctivamikedAuctiva Customer Support Manager

Hi Wynford,

I'm sorry to hear about the trouble you are having. I'm not aware of any technical problems on our side of things that would prevent you from being able to enter the description in your listings so I suspect there must be something on your end of things that is conflicting with the loading of the description editor.

If you are still experiencing this problem, I recommend contacting our customer support team using the form on the following page of our site for assistance: http://www.auctiva.com/help/requesthelp.aspx#

-Mike

4/19/104:44 PM

❤️ 0

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...