february update; auto-feedback rulings changed or something?

thedailybugleMember

february update; auto-feedback rulings changed or something?

i dunno if its because of the february update, but the auto-feedback goes EVEN slower now then ever before, not left within 24/48 hours now, but more of like once a week, is this true, or is it just a glitch or something? or perhaps a new ruling, i.e. when feedback & payment has been recieved or something?

2/14/077:59 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi The_Daily_Bugle,

Nope...the feedback rules have not changed. Automated feedback is still supposed to be processed on each users account every 24 hours so your case is certainly something we'd be interested in investigating further.

When you realize the automated feedback process is running behind, please file a support case including one or two examples of items for which you have received positiva feedback greater than 24 hours ago, and for which no reciprocal feedback has been left on your behalf by Auctiva.

-Mike

2/15/0710:57 AM

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