Is it an option to ship via these two shippers, and I just can't find how to "turn them on", or are they not an option for us?
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Hi PhilthyCollins,
Thanks for posting your question here. Aside from the current issue that can cause listings posted using FedEx SmartPost to fail, you should be able to offer all the same FedEx and UPS shipping methods through Auctiva that you would be able to offer when listing directly through eBay.
There is nothing specific you need to do to "turn them on", but some shipping methods are only compatible with certain package sizes so it is possible you unable to find certain shipping services because they are not compatible with the Package Size you have selected.
If you are unable to locate a FedEx or UPS shipping service that you feel should be available, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to look into that further for you.
-Mike
Thanks for posting your question here. Aside from the current issue that can cause listings posted using FedEx SmartPost to fail, you should be able to offer all the same FedEx and UPS shipping methods through Auctiva that you would be able to offer when listing directly through eBay.
There is nothing specific you need to do to "turn them on", but some shipping methods are only compatible with certain package sizes so it is possible you unable to find certain shipping services because they are not compatible with the Package Size you have selected.
If you are unable to locate a FedEx or UPS shipping service that you feel should be available, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to look into that further for you.
-Mike
I guess I wasn't clear enough....
Can we print labels for UPS and Fedex?
Can we print labels for UPS and Fedex?
Yes, No ?
Hi PhilthyCollins,
No, we currently only offer the ability to print USPS shipping labels through our site so, if you would like to send a package via UPS or FedEx, you would need to purchase your postage directly through the carrier or another vendor. I appreciate the the clarification.
-Mike
No, we currently only offer the ability to print USPS shipping labels through our site so, if you would like to send a package via UPS or FedEx, you would need to purchase your postage directly through the carrier or another vendor. I appreciate the the clarification.
-Mike