Hello hainesblum -
If you have already filed a support case, you can continue working with us via that case. We would need the details of the listings to review within your account to be able to look into this issue.
Please also note that we do not have live support available on Saturdays, so we would not have been able to return your call - and we have had some recent issues with our phone system, which have since been resolved. So, if you left a message and have not yet heard back, we will respond to that message. Please note that the live support hours are Sunday - Friday 9 AM - 6 PM Pacific Time.