Just followed the instructions above, on clearing cache and cookies. Nope still the same
Hi Mike,
Sorry...fix didn't work. It works for at least one pass of editing a new or previously saved listing, but then fails on any fresh entry of the one-page. Interesting that I had to create a new listing to finally see the problem. Old listings that I checked earlier didn't produce the problem. Now they do.
Not sure that was part of the fix (new problem).
Odd thing....you can see an attempt to load the description section editor window and toolbar, and then it just ghost-fades to white.
As I mentioned earlier today, I looked at the code and see an "IFRAME" for that section.
Just seems to be happening in FF (FF3 for me). No problem detected in IE7, so far.
Danno
Sorry...fix didn't work. It works for at least one pass of editing a new or previously saved listing, but then fails on any fresh entry of the one-page. Interesting that I had to create a new listing to finally see the problem. Old listings that I checked earlier didn't produce the problem. Now they do.
Not sure that was part of the fix (new problem).Odd thing....you can see an attempt to load the description section editor window and toolbar, and then it just ghost-fades to white.
As I mentioned earlier today, I looked at the code and see an "IFRAME" for that section.
Just seems to be happening in FF (FF3 for me). No problem detected in IE7, so far.
Danno
Hi Community,
Thanks for the input. Our technical team is continuing to investigate this issue and I will be posting further updates on this situation in the following thread of our community forum: https://community.auctiva.com/eve/forums?a=tpc&s=3496045...621002892#7621002892
-Mike
Thanks for the input. Our technical team is continuing to investigate this issue and I will be posting further updates on this situation in the following thread of our community forum: https://community.auctiva.com/eve/forums?a=tpc&s=3496045...621002892#7621002892
-Mike
still the same here and also in IE as well
also getting duplicate store categories even after altering them to different ones
also getting duplicate store categories even after altering them to different ones
I've Firefox 3.0 and ahve done all the recommended fixes and it seems to be the "ERROR CHECK" is the problem. I've changed some saved listings and when I hit error check is when you lose the item description.
Going back to the saved listings header and pulling the auction back up, eeverything reappears. I was also able to schedule 2 listings, by NOT USING THE ERROR CHECKER.
Hope this helps ....
Going back to the saved listings header and pulling the auction back up, eeverything reappears. I was also able to schedule 2 listings, by NOT USING THE ERROR CHECKER.
Hope this helps ....
Hi there
I am having numerous problems listed about 20+ items to go on this evening at 8.15pm listed them last nite so it ok then had a look at my scheduled listings but none of the descriptions are on there - have just listed and posted one item on its own to see whether the description would go on there and have been waiting for the item to go on ebay since 7.50 it says on auctiva it is being processed and being posted but still I don't have anything - I hate to think whats going to happen to my ones at 8.15???Anyone go same problems as me
I am having numerous problems listed about 20+ items to go on this evening at 8.15pm listed them last nite so it ok then had a look at my scheduled listings but none of the descriptions are on there - have just listed and posted one item on its own to see whether the description would go on there and have been waiting for the item to go on ebay since 7.50 it says on auctiva it is being processed and being posted but still I don't have anything - I hate to think whats going to happen to my ones at 8.15???Anyone go same problems as me
It's the description part of the listing I am having problems with, as stated previously, when the listing page starts to load I get the 'ghost' of the description box. Then it appears, and after a few seconds disappears again leaving just a white space. I haven't used Auctava for a couple of weeks so I don't know when all this nonsence started?
Hi there
Can you mention what other site
Thanks
Shirley
Can you mention what other site
Thanks
Shirley
why do they mess with something when it was working fine - the 'disease' has now spread to IE for me so I guess thats it - no more Auctiva - its finished. Saved listings lose their description, or if the description is there you cannot save or post or schedule - you can save as - it then gives you the option to save as again. I assume Auctiva is just a one man hobby site and he must have gone out of his depth.
Two issues for me:
1. Cannot revise a listing on Ebay - description text doesn't show
2. When I select Store Category it automatically is filling in 2nd Store category as well. Have to double check it and remove it each time.
1. Cannot revise a listing on Ebay - description text doesn't show
2. When I select Store Category it automatically is filling in 2nd Store category as well. Have to double check it and remove it each time.
quote:Originally posted by sscrabble:
why do they mess with something when it was working fine - the 'disease' has now spread to IE for me so I guess thats it - no more Auctiva - its finished. Saved listings lose their description, or if the description is there you cannot save or post or schedule - you can save as - it then gives you the option to save as again. I assume Auctiva is just a one man hobby site and he must have gone out of his depth.
No true SSrabble ... Auctiva is a great service and there are numerous techs involved. They are upgrading and we go through little bumps once in a great while. It's a FREE service - with friendly people providing the service to you, and all of us. Be patience - the hiccups will go away.
... When preparing a listing - and if you can't see the description part - go to bottom of the page and click on the Check for Errors - it'll bring forth the text for you to work on.
Breathe deep - or just walk away for awhile.
Okay,. just tried it again, and for a minute there it looked like the description was back. It faded, then turned solid, something seemed to 'click' in and it became solid and I thought AHH they fixed it!
But then it disappeared.
I tried clicking on the Error Check button. Nothing seemed to change at first, but then the description finally appeared and stayed.
Is this going to be the work-around until Auctiva can solve the problem? It adds an extra step and takes more time. :-( But it is better than not being able to list at all. I hope it can be fixed soon though.
But then it disappeared.
I tried clicking on the Error Check button. Nothing seemed to change at first, but then the description finally appeared and stayed.
Is this going to be the work-around until Auctiva can solve the problem? It adds an extra step and takes more time. :-( But it is better than not being able to list at all. I hope it can be fixed soon though.
Hi all
My 21 listings that i had scheduled for ebay have all gone on with descriptions etc but I did not schedule them until this morning so something must be working somewhere - however I have just tried to post one item and it seems to be taking forever - have to see what happens.
I will let you know
My 21 listings that i had scheduled for ebay have all gone on with descriptions etc but I did not schedule them until this morning so something must be working somewhere - however I have just tried to post one item and it seems to be taking forever - have to see what happens.
I will let you know