Skip to main content

Replies sorted oldest to newest

I see that lots of people have looked at my post. No one has replied.

Is it possible, (once the present image hosting crisis is well resolved and everyone has had a good night's sleep) for someone from the Auctiva staff to respond? I love your service, and my user experience would be greatly improved if I could upload via my own FTP software rather than the upload options provided on the Auctiva site.

Thanks in advance. I look forward to a response.
I'm pretty sure you cannot upload via ftp. Although for 7.95/month sign up with dot5hosting.
Awesome package, 99.9% uptime, 2.5gig transfer rate. 200gb storage...and a whole lot of great tools and applications. I'm really happy with them so far. I just uploaded 500 full product listings to my personal site in about 5 minutes via oscommerce.

Hope it helps,
Dano
hi Dadano,

is the dot5hosting partnered with with auctiva listings? I mean, does it provide an easy way to insert those images into your auctiva store items etc? I'm surprised that you uploaded 500 items so effortlessly. are all the photos linked into your ebay auctions already or are you using your own personal site for selling?

Thanks,
Dave
quote:
Originally posted by dadano:
I'm pretty sure you cannot upload via ftp. Although for 7.95/month sign up with dot5hosting.
Awesome package, 99.9% uptime, 2.5gig transfer rate. 200gb storage...and a whole lot of great tools and applications. I'm really happy with them so far. I just uploaded 500 full product listings to my personal site in about 5 minutes via oscommerce.

Hope it helps,
Dano


Can you provide your site url? I would love to have a look at it. I'm very interested to open a personal site using something like OS Commerce. My programming / server admin skills are minimal so I'm a little scared of taking on the DIY ecommerce solutions for the fact that if security is compromised, I could be liable to lose all kinds of customer financial data etc. What are the risks of this? Would I be financially responsible if my customers credit information was stolen by hackers?

Dave
quote:
Originally posted by initiald:
quote:
Originally posted by dadano:
I'm pretty sure you cannot upload via ftp. Although for 7.95/month sign up with dot5hosting.
Awesome package, 99.9% uptime, 2.5gig transfer rate. 200gb storage...and a whole lot of great tools and applications. I'm really happy with them so far. I just uploaded 500 full product listings to my personal site in about 5 minutes via oscommerce.

Hope it helps,
Dano


Can you provide your site url? I would love to have a look at it. I'm very interested to open a personal site using something like OS Commerce. My programming / server admin skills are minimal so I'm a little scared of taking on the DIY ecommerce solutions for the fact that if security is compromised, I could be liable to lose all kinds of customer financial data etc. What are the risks of this? Would I be financially responsible if my customers credit information was stolen by hackers?

Dave


There are many places you can purchase web space on the net. Some are cheaper than others some not. Just like anything you get what you pay for. The hosts that tend to charge more do so for a reason such as having dedicated database servers .vs. Database space sitting on the shared web server. This can make a big difference in both performance and security.

As to customers financial data. It really depends what happens, who you are etc. If consumers card data were stolen via a inexperienced online small business you more than likely will never get a merchant account ever again and can result in being put out of business (court order).

Liability of varied matters can be different state to state and nation to nation. These days its not simply the financial data but even the customer data can result in liability. Disclaimers can help but no disclaimer circumvents law (something many a service would have you believe). Liability in any circumstance can depend on what happens, does it get tracked back to your site. Alot of businesses dont understand business for that matter. Take simple liability insurance. Someone buys something from you gets hurt and you can in fact be liable. Most "Enterprise sites" we have/do work through require a minimum 1,000,000 of liability insurance. Its not that expensive to maintain but its required.

So... there is no defacto "this is what happens". The only real fact is merchant account providers love to hold small business hostage/accounatable. For example, a chargeback occurs, for something someone bought for .05 cents. It will cost you $25 to respond to the chargeback (and you really have to), the bank will charge you $25 to take the .05 out of your account. If you "win" the dispute its another $25, everytime paper coorespondance basically changes hands... $25. Merchant account provider doesnt matter. We've worked with smaller ones as well as the largest on the planet (Card Service International).

If you take the step to make your own storefront then.

1: Do not go with ANY rinky-dink host provider. The MOMENT something like security hits the fan they will PROVE it was your fault (be that software setup whatall) where-as the top host firms in the business seldom (and I do mean seldom) if ever have security breaches. Who are they? Gate.com, Host4You, Affinity Inc., Valueweb, ixHost... There are MANY of them. Go with the SECURE eCommerce package and make SURE you get a secure certificate.

If you are completely unaware of what your doing then the top host companies are more than willing to help.

Do not believe what varied merchants say... I am a software engineer, my best friend is a lead security engineer (used to work for Nortel Networks at the Pentagon). YOU GET WHAT YOU PAY FOR WHEN IT COMES TO HOSTING eCOMMERCE SITES.

You call these various best rated host firms... You speak with reps. That which makes you feel most comfortable and is responsive to your concerns is who you select. You will pay about $40 a month for GOOD ecommerce hosting.

Avoid the cheapy hosting...
quote:
Originally posted by meow:
quote:
Originally posted by initiald:
quote:
Originally posted by dadano:
I'm pretty sure you cannot upload via ftp. Although for 7.95/month sign up with dot5hosting.
Awesome package, 99.9% uptime, 2.5gig transfer rate. 200gb storage...and a whole lot of great tools and applications. I'm really happy with them so far. I just uploaded 500 full product listings to my personal site in about 5 minutes via oscommerce.

Hope it helps,
Dano


Can you provide your site url? I would love to have a look at it. I'm very interested to open a personal site using something like OS Commerce. My programming / server admin skills are minimal so I'm a little scared of taking on the DIY ecommerce solutions for the fact that if security is compromised, I could be liable to lose all kinds of customer financial data etc. What are the risks of this? Would I be financially responsible if my customers credit information was stolen by hackers?

Dave


As to customers financial data. It really depends what happens, who you are etc. If consumers card data were stolen via a inexperienced online small business you more than likely will never get a merchant account ever again and can result in being put out of business (court order).


REALLY??? GEEZ! THATS BULLSH@! WHY WOULD IT BE THE MERCHANTS FAULT THAT SOMEBODY BROKE INTO THEIR STORE AND STOLE ALL THE CUSTOMERS CREDIT CARD INFORMATION IN THE REAL WORLD? WHY SHOULD IT BE ANY DIFFERENT IN THE CYBER WORLD? THAT IS SO STUPID OF A POLICY. I CANNOT EVEN BELIEVE THE MERCHANT SERVICES WOULD PUT THAT BURDEN ON THE BACKS OF ECOMMERCE SITES. IF I OWNED A STORE, I WOULD JUST PUT REALLY GOOD LOCKS ON THE DOORS, SECURITY CAMERAS AND A SAFE BOLTED DOWN IN THE BACK ROOM AND AN ALARM SYSTEM. DONE. IS THERE AN EQUIVALENT SETUP FOR THE CYBERWORLD? DOES OSCOMMERCE COME SETUP WITH DEFAULT MAXIMUM SECURITY SETTINGS? OR DEFAULT WIDE OPEN?

Sorry for the CAPSLOCK.

quote:

Take simple liability insurance. Someone buys something from you gets hurt and you can in fact be liable. Most "Enterprise sites" we have/do work through require a minimum 1,000,000 of liability insurance. Its not that expensive to maintain but its required.


This liability problem doesn't matter if you're in business or not, everyone in america is liable for everything. Businesses perhaps a little more like the mcdonalds hot coffee burn lawsuit. It's ridiculous, I can't get a hot coffee at mcdonalds anymore now. its luke warm!

Can you clarify about the "Enterprise Sites"... are you saying that the Site owner/merchant buys the liability policy or they require you the developer to carry insurance?

Where can I learn more about these liability issues? any good sources of information for the entreprenuer or startup? or does everyone either hire a lawyer if they can afford it?

quote:

So... there is no defacto "this is what happens". The only real fact is merchant account providers love to hold small business hostage/accounatable. For example, a chargeback occurs, for something someone bought for .05 cents. It will cost you $25 to respond to the chargeback (and you really have to), the bank will charge you $25 to take the .05 out of your account.


Yeah I'm sure the merchant account providers are jerks, same with most all banks and other financial institutions. Just think they are in the business of making money from administering transfer of funds between accounts. They know money obviously and I'm sure they guard every penny they earn.

This is the upside of PAYPAL. Paypal is like a merchant account but they handle chargebacks for you and do not charge any processing fees. I don't think. I recently had a chargeback from a paypal buyer and they withheld an additional $60 from my account so perhaps that is for fees to handle the chargeback? I kept asking paypal customer service why the extra $60 and they said "I Don't Know..."

quote:

If you take the step to make your own storefront then.

1: Do not go with ANY rinky-dink host provider. The MOMENT something like security hits the fan they will PROVE it was your fault. YOU GET WHAT YOU PAY FOR WHEN IT COMES TO HOSTING eCOMMERCE SITES. You will pay about $40 a month for GOOD ecommerce hosting.

Avoid the cheapy hosting...


This is good advice. But did you ever notice how hard it is to search google for "Top Rated Hosting sites?" You get so many varied results different every time and there are so many hosting services out there, you really can't tell on the surface what really is good or not. I wish some legitimate site or independent rating service like consumer reports would do a survey and ranking. Or maybe a good respected magazine or something. Do you know of any trusted source for ranking hosting services?

p.s. you still haven't posted the URL for your site where you uploaded like 500 items to your site. I'm really curious. If you're not comfortable posting here publicly can you email me offline directly? Thanks!

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×