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Regardless of how many times I select a gallery picture in an Item Details profile and save the profile (receiving a successful save message), every time I go back to the profile, it's as if I never selected a gallery picture.

This is causing major delays when scheduling multiple listings at a time, because I keep getting an error msg that the gallery pic was not selected. This is obviously bc the item details profile is not retaining the information, so it's affecting the master profile.

I've tried saving for many, many item details profiles, as well as creating new ones. It doesn't matter how many times I save, it's as if the gallery pic was never selected in the first place.

There must be something I'm missing. I've been using Auctiva for over a year now and it's getting frustrating to maneuver around this issue. I'm running IE7 and XP Media Edition. Any help is greatly appreciated, thank you!

-fastcars
Original Post
Hi fastcars,

Thank you very much for bringing this matter to our attention. This issue has been confirmed as a bug and has been referred to our engineering department for correction. At this point, I do not have a good idea when this issue will be resolved, however, you are welcome to check back with us periodically by contacting our customer support department, and we will be happy to provide you with an update on the status of this issue if any additional information has become available.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

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