Generating Token

sharynMember

Hi!
I'm having problems generating a token.
Not sure why?

I've tried to generate the token in Safari and in Chrome.
I get to the Ebay login -it logs in, and that's it.
No token is generated.

Am I missing something here?

Thanks for your help

6/4/135:12 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Sharyn,

Thanks for contributing to our forum. Although I'm not quite sure why you were having trouble generating a token for your Auctiva account, I reviewed our records and noticed that you were able to generate your token successfully after switching to the Firefox browser so it looks like you are all set.

If you need any further assistance with your account, please feel free to contact our Customer Support team again by mousing over the “Help” tab and selecting the “File Support Case” option and we will be happy to continue working with you.

-Mike

6/5/1310:29 AM

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