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Generic Error Messages when Creating/Saving/Posting Listings (RESOLVED)

A auctivamikedAuctiva Customer Support Manager
Hi Community,

We are currently experiencing some technical difficulties which are causing many users to receive generic error messages which include ID #'s such as 19b19e8b-8c16-490d-b644-ad2ce4a87a51 when creating, posting or saving listings.

Our technical team is working to address the cause of these errors as quickly as possible and, although I am unable to provide a specific estimate of when the issue will be resolved at this time, I will keep you posted through this thread as additional information becomes available.

We apologize for any inconveniences this may be causing!

-Mike
Last edited {1}
Original Post
A auctivamikedAuctiva Customer Support Manager
Hi Community,

I am pleased to report that the issue which was causing these errors should now be resolved, so we expect that you will now be able to resume creating, saving and/or posting your listings without encountering any more of these error messages.

If you notice any remaining issues of this nature moving forward, please let us know by contacting our Customer Support team directly from under the “Help” tab within your account and we will look into things further if need be.

-Mike
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