Got kicked out with an error! Can't log back in!

hi di & dave. yup me too.. im sure they will be up and running soon. i went to let thm know in support but that page too has erro.. mine hit right at 1;00 or so am eastern time.. hoepfully the linch mob wont show up for the guys at auctiva. they rock here and its pitiful to see when people get angry at this wonderful '' free service they provide ' ( warm smile) heres a list of things one can do while waiting for themt o get up and running.. suggestions for the incoming complainers lmao... delete a few of the pictures of items you sold monnnnnnthhhhhs ago and free up a little of the site and bandwidth ff.. ( guilty of this myself) take more pictures.. take a nap .. lol.. take a pill ( for those with no self control) tally invoices.. pack something & get ready for shipping.. email your self a description... make a sandwich , . google something. write your mother.. she hasnt heard from you in a while.. do i need to go on. be patient everyone im sure they will be back soon. and to all the clown bashers ive met her int he past.. while i have your atten. byte me ( moxie smile) .. psst nice to meet ya di & dave xo sparkles the clown

same here, site must be down

Happened to me too. About 15 minutes ago. I had images open in another window, and can still work with them, but can't work on any listings. There is a link to report errors, but it, of course, doesn't work.

I did manage to report the error and didn't seem to have any problems doing that... it is frustrating because we don't even know if the listing that we were working on saved. The error occurred after we hit "post"..

lol yeah mine hit as i hit save.. look at it this way.. yours was prob being posted after prime hour.. and mine was prob .. too wordy anyways ( giggle) all how ya look at it.. hopefully it wasnt .. and im glad it wasnt... one of the physics books that i tent to type entire contents and index on.. was just a little brooch pin. lol yup its all in how ya look at it.. assume.. its gone that way ya wont be disappointed =wink=

yeah... sumbody broke it good

still can't login there but can here

isn't it always they way... you really miss what you can't have

Just happened to me too. Fortunately I didn't have any listings that I'd been working on. I finished a batch and was about to start another.

Can anyone contact the Auctiva guys?

i think someone managed to get a support case in.. and another way to look at it.. leeeeast.. it wasnt ebay going down when ya had 50 items ending.. again all in how ya look at it ( giggle) i did try deleting cookies.. dont bother that didnt work.. it sometimes will after error messes and fixes. or if ya havent ina while.. go a head delete

Yep, I received an error message just as I was trying to list an item. I have been listing all night with no trouble than BAM. I logged out and even restarted my computer. When I tried to sign into Auctiva again I received an error message. I did contact support to so hopefully I can finish my last 2 listings tonight. Unfortunately so many people have discovered this wonderful free service that it gets bogged down more than it used to. I am going to go delete some pictures, Great sugestion, lol.

Our luck the Auctiva guys are in bed...LOL... Dave had just finished a listing on a Pool table light... and now it's either stuck in the limbo of the "save" world or it no longer exists. I'm so hoping it saved. It kills me that if the whole site crashed how come we can still get into the community unless it's on another server. To boot all our listing that are up the scrolling gallery is down. We love Auctiva... and Sparkles I hear ya on deleting pics of sold items... I'm guilty.. we have some that are constant relists as we have an inventory of makeup that we sell but we have A LOT that is sold gone with happy buyers and we're still holding on the pictures... LOL "a memory of what we once had" LMAO!!!! Once it's back up I think I'm going to be doing some major cleaning out.

So has this ever happened before?

Hi Vintage Vine...there were some problems a couple weeks ago where the listing were getting stuck in processing and that lasted about a week and then all has been fine until now. But in the time that we've been using Auctiva these are the only problems we've ever had so it's not discouraging us from Auctiva just leaving us a tad behind on listings. To top it all of I'm starting a new job and will be training from 5pm to 5am for two weeks and my scheduling is going to have to be all changed up and I won't be able to monitor anything like I used to

yes ive tried to think of a suggestion to solve that problem froma listers point of view for the guys.. like to be able to have a choice. of saving listing info on a temp... but a real plus.. would be to delete the pictures if a ad is deleted. i love that they dont disappear after a item sells that awsome.. cuz i work with folders ( pics ) i push pictures to a running pics folder.. i think it be great and i wouldnt mind at all to be able to delete an ad of original one of a kind items. and have it delete pics at same time. i could deal with that.. its hard to run through all pics.. example. i list toons of books and take pics of 24 pages. much are index ect. hard to tell what pic goes w what book and if its still running.. or maybe if they could highlight somehow or id.. in pictures.. what pictures are live and running instead of just as you go to deelte telling you " some are on active items " hard to tell which to uncheck. theres a thought. to have a check mark. like int he pop up attach pictures.. to check and uncheck. pics in active items. then wed know which to give the boot.. would save them a TON of bandwidth. i'll suggest it when they get up there again. id love that feature and it be a big plus for the guys at auctiva

lmao ( giggling ) liek i said before.... my ad was prob toooo wordy ( moxie smile)

yup they seem to be up and running and nope.. lol my description didnt make it and survive. oh well. .met a few nice folks here.. good luck with your listings and sales.. keep trudging on the listings its tax time and sales are still pretty good till the checks are spent =wink= night and peace.. sparkles the clown sparkles2ndtimearound @ ebay

( sparkles thinking to herself... di & daves prob thinking it be easier just to hang the pool table light over the dinner table at this point ( giggleing ) the to redue the ad lol sorry folks ( warm smile) lol

yeah... I managed to get a support ticket through about 1/2 hour ago but haven't heard back from them yet

im pretty sure most parts of the site are back up dear.. looks ok on this side for about last 10 min or so. can acces pics and listings. might be a few areas still down bu they are prob bout done fixing probs . may have something to do w new commerce launch =wink=
sparkles the clown
http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&user...parkles2ndtimearound

Yeppers... they are back up and running full speed

I just got this from support...

Hello,

Thank you for contacting Auctiva Support. I understand that you are not able to login to your account. I apologize for the inconvenience this issue may have caused to you.

The behavior you have described was occurred due to some temporary glitch with our database. The issue has been taken care of by our engineering team and is fixed. You may try to login to your account now.

We appreciate your co-operation and patience in this regard.

Thank you,
Auctiva support

I created a listing and I can't list it for anything, it won't save, and when I try logging back into Auctiva, same thing, I can't log in because it brings me to a blank page. GRRRR!!!! What do I do???? Help!!!!!!!!!!

UGH, after going through a couple of days of %&*$, my sweet husband finally helped me. Basically all was fine on 1/25, 1/26 UNTIL I had some issues with logging in. I still don't know why this happened but whenever I'd go to www.auctiva.com, I'd get a blank screen. Couldn't log in for anything. I tried clearing my cookies and all and then then I couldn't log into the board. I fiddled with this yesterday from 8am - past 9 pm last night until I virtually begged my husband to get in here and help me find out what I did wrong, what happened, if it was Auctiva or my computer. So FINALLY he reset things, came in here and fiddled around with my computer. Found out that I'd accidentally blocked(DON'T block your cookies...lol!)the cookies for Auctiva! That was one of the biggest issues and of course restarting the computer and making sure all your Firefox, IE and all, java script etc. are all updated. Works fine so far. Just wanted to let others know I'm done pulling my hair out-...what's left of it that is...lol!