My first few auctions previewed just fine then the last one is huge and I have to scroll side to side to see all the description and photos. Anyone know how this can be fixed? Thanks for any help.
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Hi Phyllis,
There is most likely some extraneous HTML code or an extremely long URL in your description that is causing the description text not to wrap properly and therefore causing the template to expand horizontally, however, we would have to look at the actual listing that exhibits this problem to determine the cause with certainty.
If you are still experiencing this problem, I recommend contacting our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
There is most likely some extraneous HTML code or an extremely long URL in your description that is causing the description text not to wrap properly and therefore causing the template to expand horizontally, however, we would have to look at the actual listing that exhibits this problem to determine the cause with certainty.
If you are still experiencing this problem, I recommend contacting our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Phyllis,
I've had this problem before only on particular templates..my pics were taken horizontally and I had them paired. Not every template will support such a setup. Be sure to always preview before listing.
I've had this problem before only on particular templates..my pics were taken horizontally and I had them paired. Not every template will support such a setup. Be sure to always preview before listing.
Hi, Thanks for your responses! I modified and changed the template and that worked! Kind regards, Phyllis