Having issues selecting images.

catisfactionMember

I uploaded my images for todays listings and that worked just fine, but when I'm creating a listing and click to pop up the image selection window... I can't seem to select any images.

Usually I would click on them and it would number them and I'd click done and it would insert the selected images into the listing. Now I'm getting nothing.

I'm curious if anyone else is having the issue or if it is just me.

I've tried a second browser, same issue. (Firefox and Chrome).

Thanks.

5/17/131:59 PM

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auctivamikedAuctiva Customer Support Manager

Hi Catisfaction,

Thanks for contributing to our forum. I am not aware of any current technical difficulties that would explain the behavior you have described and have not been able to reproduce the issue. However, given that you are seeing this behavior in multiple browsers, I suspect there is something running on your computer that is conflicting with this function.

I see that you already filed a support case about this issue and were asked to provide some additional information. In addition the information that was requested, it would also be helpful to know if you made any changes to your system, such as installing updates or new software, prior to when this issue arose.

I'm sorry to hear about the difficulties you are experiencing, but hopefully we will be able to help you get to the bottom of this soon.

-Mike

5/17/135:33 PM

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catisfactionMember

Thanks Mike, I'll go and check the support ticket in a sec.

5/17/1311:30 PM

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