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I have never used Auctivia although I signed up a long time ago, ... I had alot of trouble getting a new token sthen was told by Auvtivia to use the old account and my ebay would be fine they were given the updated ebay username and email address ( I have communicated with them so I know they do have the correct info BUT.... but if I look at my Auctivia 'ebay account information page' It still shows my old user name and an email address that I changed on ebay about a year ago. I went to my ebay and checked it out..... and all of my info is correct there. I have some listings ready and would like to get them on but with the auctivia
Confused'ebay account information' being wrong I feel like I am off in a corner.
Can ANYONE HELP!!! I am not able to start again and get another token because my name is already associated with ebay. grrrrr
Gail
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quote:
Originally posted by member_8880:
Sometimes Auctiva takes a few hours to update info...but to be safe I would file another support request with them.


Thanks for taking the time to reply, All of this was done over 3 weeks ago so I guess that is not the case. I wanted to go to support but the page does not seem to want to come up.
Thanks again.

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