help | Auctiva

auto-tecsMember

hi i am having problems with my ebay store, we have been on ebay for 1 year no problems and over the past 2 weeks some of my item pictures are gone yet the item is still active i have contacted ebay several time and no help yet they have to file a case and someone will get back to me, my problem is i have 2500 items and i am fixing them 1 at a time but its like bailing water out of a sinking ship as i fix more are coming down, please help..

1/1/128:02 AM

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edneffMember

you don't say if the missing pictures are / were on AUctiva. If they were on and have disappeared try Support. They maybe able to "find" your pictures and restore them from their Backups

If the pictures were never on Auctiva than there maybe nothing they can help with.

either way file a Support case to see

1/4/121:11 PM

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