Help!! Account Breached???

Is there a link in the email? Don't sign in using that link...it might be phishing for your account information.

I would immediately contact HELP with Auctiva and let them do the homework.

If you can..go to online help with eBay...once again...do not sign into eBay with any link in the email from the other consumer...it might be phishing for your password.

If the email came through via contact member...report it to eBay and let them do the research on phishing.

Best of Luck,
Donna

Thanks for the reply. It is getting even stranger. Now there is something listed on ebay as if I am the seller but I'm not. I even got the standard email from ebay that my listing had been successful. I'm waiting for ebays online help.
Thanks Again!

sounds likes someone got your password.

I agree fully with Kblona on this..it appears that your security has been breached...i.e., someone has gotten your password. Could've been a phishing email that looked like eBay.

Get in touch with eBay immediately!

Good Luck,
Donna

That happened to my uncle once. He got this email he thought it was from ebay, but it was one of the phishing ones. So he "signed in" and got his PW stolen. Next thing he knew, someone was selling a Chevy from his account.

Thanks for all of the responses. I have contacted a few different departments within ebay. The first 2 groups that I spoke with said that it was Auctiva's issue since the person got in through Auctiva's web site. I'm still waiting for a response from the other two groups that I contacted. Auctiva's first response was that it was an Ebay issue. I've have sent more information to Auctiva to clairify and I am waiting for their second response.
The only reason I really feel like this was an unintentional thing was that the person only listed 1 item with a listing fee of 0.55. Then when I contacted her she asked me to remove it and offered to repay me if ebay wouldn't reimburse me. Maybe I'm crazy, but this person seems like a genuinely nice person. That said, I've still changed all of my passwords.
Thanks again for all of the advice!

Ok, I'm starting to understand. I believe that your ebay password was NOT stolen. My theory:
Some Auctiva user signed in, and a 'bug' in Auctiva opened the wrong account (It opened your account). The person created a listing, and posted it. As you know, you don't have to enter your ebay password to post a listing from Auctiva. So this person didn't realize that he/she wasn't in their own Auctiva account.
In this case, I believe it was Auctiva's problem, and the other person would be completely innocent.

If true this would be a serious issue that would need to be corrected right away.

Please file a support case. Include the item # of the item listed that isn't yours. Include the full emails that you received, and include the email address of the person who contacted you as well etc.

You should also include a link to this thread.

Don't know if this could be a related issue or not:

https://community.auctiva.com/eve/forums/a/tpc/f/7486099...271042902#3271042902

Kbalona - that is exactly what happened.

I have filed a support case and it has now been turned over to the engineering dept. Still waiting for a response from that area.

Thanks again for all help and suggestions!