Help - Auctiva has deleted a bunch of my photo's

tarynlynMember

I have just found a lot of my listings no longer have the images in the description. WHen I contacted "Help" they said I must have deleted them and to relist the items. I am now finding LOT's of them are deleted. This was not done by me and Auctiva's Support claims no else has reported this issue. Any advice?

9/9/128:48 AM

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Original Post

lookandbuymeMember

My advise, for what is is worth, is wait till Monday and write support, or re-write them. As support on weekends and off hours, is pretty weak, as it appears to be outsourced, and possibly communication issues arise. I have gotten run around so many times, unless it is critical I do not write on weekends.

Now...that being said, I am sure there are others who have found weekend-night support fine...my experience has not been.

9/9/1212:30 PM

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