Help just ended an item thru ebay and it relisted, item i dont have in stock | Auctiva

blademasterMember

I ended an item that i was sold out of however it relisted after I ended it. Im assumig this has to do with a relist setting somewher ein auctiva. What can I do to stop this?

6/8/099:31 AM

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member8880Member

Unfortunately you'll be charged yet another insertion fee for the relist

There are automatic relist options in both Auctiva and Ebay...check your preferences in both so you can disable it.
In ebay, hover cursor on the Account tab and click on Site Preferences. In Auciva, go to Account and check all settings there.
Good luck

6/8/099:39 AM

blademasterMember

Ouch this was for a featured first auction and ad costing over $70 in fees. Is there any way to get ebay to reason and refund the fees?

6/8/099:59 AM

member8880Member

You can email Ebay support and see what they say...they did refund my fees one time when I goofed and did the same thing. It's worth a shot

6/8/093:40 PM

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