Help Me with Insurance

1000wordsMember

My international customer paid the US postage and payment had to be voided so that new payment could be maid. Auctive transaction does not show new "Paid" amount. I cannot purchase the correct insurance because it indicates that refund was made and doesn't show the new amount. What do I do to show the correct paid amount so I can buy insurance?

3/2/088:19 PM

❤️ 0

Original Post

choochooguyMember

Thought you had already asked this.

Same answer, I suggest you file an Auctiva support request to untangle it

3/5/0811:35 AM

❤️ 0

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...