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Hi,

I was hoping someone can help. I'm just doing up my first listings and I have fumbled my way along..LOL. My question is, when I preview my listing my shipping details are not appearing at the top instead there is a link (with an arrow) directing them to my Shipping, payment and return details. I'm sure I have seen Auctiva listings on ebay with this information diplayed at the top. I would like my customers to see postage costs at a glance without having to go through the listing especially on the first page (ie where the gallery pic is displayed). I don't want it to read "see item description"

Am I making any sense?

Thank you for your help.
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quote:
My question is, when I preview my listing my shipping details are not appearing at the top instead there is a link (with an arrow) directing them to my Shipping, payment and return details. I'm sure I have seen Auctiva listings on ebay with this information diplayed at the top.


Hi,

The shipping details will appear at top after listing to eBay. I believe that redirect to Shipping section is essentially an acknoledgement that the lister sees that info present for submission. Note, that Shipping shown in that section on an active listing ties to your (bidder's/buyer's) location, so Preview redirecting to that information in the shipping section is actually accurate in depicting what will be used (think Calculated Rate and/or International and you'll get the bigger picture).

The Auctiva preview isn't always 100% complete of what you'd actually see after listing, and that's one of the exceptions. The absence of Item Specifics on Preview is another that generates alot of questions and concerns.

Danno

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