HELP!! Problem with shipping charge

emonroeMember

I listed an item and put in the shipping charge, however at the end of the description it states the shipping charge but it is different than what I put in. Now I have a bid & I can't change it. I'm assuming that the bidder saw the charge at the beginning of the listing but i can't be sure. How do i fix this?

3/17/064:43 PM

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annkateMember

I would just assume the buyer is calculating the lower shipping cost. If it were me, I'd go with the lower cost. I prefer a sale and a happy customer--even if it means eating some of the shipping charges on one sale. Make sure you update your invoice accordingly when the item sells.

3/17/065:11 PM

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emonroeMember

Yes but how do I avoid this happening again? I kept editing the listing & putting in the shipping amount but it kept coming up with the wrong amount in the description. Whats going on?

3/17/067:06 PM

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