Help! Why is the header image repeated at the bottom of the preview?

succotashMember

I'm new and I'm confused about the image layout within my listing. The images are at the top followed by my description but the first/header image is repeating at the bottom of the preview beneath the description and and i can't get rid of it. Even without a template its still there grinning at me from the bottom of the page. Will it show up like that on ebay when the listing is posted or is it just a glitch in the preview? I don't want to post my listings till I know what they are going to look like but he whole preview seems pretty clunky and doesn't look much like an ebay page...

11/7/115:54 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Succotash,

Thanks for posting your question here. The second instance of your eBay header image that you see at the very bottom of the Auctiva preview page actually will *not* show up when your item is posted to eBay.

Our preview page still reflects an older version of the eBay View Item page that is no longer in use and, while we hope to update that in the future, your listings will still reflect the current View Item page once they are listed as it stands now.

I just posted this same information in response to the similar thread you posted in the "Getting Started" section of our forum, but I figured I would post the response here as well in case it helps anyone else who may come across this thread.

If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

11/15/1112:30 PM

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