Help with moving template & photos from auctiva to list on ebay

ecmalloryMember

I'm trying to list a samsung smartphone. I use the old listing template program. The Find Product no longer works. Ebay won't let me upload this item because I MUST use their product information. How can I transfer the template, all my descriptions and photos from auctiva and list it directly on ebay where I can click on the find product and get choices. I see that I can probably switch to html in auctiva and copy and paste the description in ebay listing program but how do I use the photos uploaded on auctiva so I don't have to pay extra for the photos on ebay?

12/16/129:42 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi ecmallory,

Thanks for posting your question here. I am not certain why you would be unable to use the Find Product option with Auctiva to link your Samsung smartphone listing with the corresponding item in eBay's Product Catalog so I recommend filing a support case about that issue if you are still unable to use that option.

However, if you need to get the item posted to eBay before you are able to use that option, you should be able to post the item directly through the eBay Sell your Item form using the design you created through Auctiva if you would like.

In order to do this, just go to the Saved Listings page within your account, click the <HTML> icon next to the item and copy the HTML code that appears in the pop-up window. Then, when creating your listing through eBay, paste that code into the “HTML” version of the editor and the listing should look just like the one you designed in Auctiva.

-Mike

12/17/125:16 PM

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