Help with SUPERSIZED Gallery Pic?? Please!!!!

Hi Lisa,

Is this a problem with the Gallery Plus feature? Any links to active listings?

Danno

Hey Danno, Nice to see you Again,Yes its with the Gallery Plus..I need it to use the whole Box, like most people and Im only getting 1/2 the gallery Plus box, I resize it to 400x400, and it only works if I load it through Ebay, Not through Auctiva..

You bet here's a link or two
Here's what Im Getting...
http://cgi.ebay.com/Vtg-SLOUCHY-oversized-CARDIGAN-Gran...sidZp1742.m153.l1262

Here's What I Need...
http://cgi.ebay.com/Vintage-SLOUCHY-oversized-WOOL-Indi...sidZp1742.m153.l1262

Thank you! Hope you can help...
lise

Hi again to you too,

OK, I looked at the two gallery enlargements for those two examples and see they are both at about 400px x 300px. That's from mouse-over of each and using right-mouse click and properties.

What is the exact pixel dimensions of each stored image as original? I'm curious of one of two possibilities: 1) Auctiva is sending the stored 400 x 300 picture for gallery, or 2) the store image is in 4:3 aspect ratio and 400 x 300 is essentially the correct size for the 400 x 400 maximum allowed, i.e. the width of 400 assumes the maximum and the 300 is maintained by the aspect ratio of the photo.

I looked at a few that you apparently resized to 400 x 400 and they look stretched (to fit height). If those pictures were created at 1:1 aspect ratio, then that blows my theory. Checking the stored height and width of those photos in your image library should help resolve the issue.

Danno

Update: I checked the photo used in the first example listing and its original image is indeed at 4:3 aspect ratio:

http://img.auctiva.com/imgdata/8/5/4/7/8/0/webimg/181076704_tp.jpg (properity is 395 x 300)

The _O original stored image is at 883 x 671.

I would recommend you create those composite photos at 500px x 500px (square photo / 1:1 aspect ratio) for both the Gallery Plus and the new header pic standard of the New Design listing standard.

Danno

Hey Danno,
Could you send that again, in terms I understand?
Im really a novice and the ratio stuff had me so lost!
Lisa

Hi Lisa,

Sorry for the tech-speak. Aspect ratio is the ratio between the width and height of the image. Example: a picture with pixel width of 400 versus height of 300 has a width to height aspect ratio of 4:3. That example fits the composite image you created for the header and gallery image, i.e. its width is 883 pixels and height is 671 pixels, or about 4:3 aspect ratio for width:height. That's why it displays as that ratio at 395 x 300. Getting it to 400 x 400 requires stretching the image using resizing software, which is why the ones that (I assume) you "fixed" look stretched.

So, long story short, your original image is the problem. If you want an image to display as 400 x 400 in the Gallery Plus mode, it needs to be created and uploaded at 1:1 aspect ratio (to fit the box exactly). That way, no stretching.

Since you are creating a composite image from two separate cropped pictures, I would create each individual cropped picture at 500px height x 250px width (2:1) and then combine the two to create a 500px by 500px (1:1) final image. Getting either the cropping at 2:1 or the pixel dimensions correct, is probably more a factor of your image rendering software's capability. Some products have that flexibility.

Danno