Help with text!

working fine here. what OS, browser (name and version), and ISP are you using?

Same here yesterday. I switched browsers. As soon as I switched to IE I was able to do it all.

Chuck

Thanks for the response!

I'm using XP, Mozilla Firefox(the latest version) and Armstrong(Zoom) cable internet.

All of the other buttons are working.

I did not have this problem before the updates.

hmmm...unless armstrong is doing something funky (which i've never heard of them doing odd stuff and didnt find anything on net to indicate such), it should work with that combo.

only suggestion i have is to try IE or Opera.

sorry not more help

Moonandstarman

Thank you! Apparantly I was responding to wayoutwest when you replied.

I just tried IE and it appears to be working now.

wayoutwest thanks again!

sounds like there's an issue with firefox, then. either that, or something bad in your cache (such as old info from during fixes), or tech folks did some more work.

glad to hear you're back up and working

edit to add: just noticed that auctiva's listing serivce is on windows servers using ASP. Which would explain all the troubles with AOL, etc. Windows servers and ASP are known for not playing nice with non-microsoft browsers.

Great that I could help. Now if I can just get someone to help me with my issue LOL.

Chuck

Looks like I spoke too soon!

Although I can edit the text, I can't seem to save it.

I had this problem before when using IE, and that's why Auctiva Support suggested that I try Firefox.

All was good with Firefox before the updates.

HMMM!

Sorry to hear that. I haven't had that problem

Chuck

Thanks for all your help! I think it's time to contact the Auctiva support team for further assistance.

We have found a problem that occurs with the text editor in Firefox browsers. When you click on the dropdown menus for choosing font, etc. the list of choices is actually offset a ways ABOVE the text editor. They are still functional, but display in the wrong location.

Our engineering team is working to resolve this issue as soon as possible. Thank you for your patience.

I was playing around with a listing, and if I go into "full size editor" I can make the necessary changes.

Hopefully this will continue to work.

So far, so good!