Hey fellas, can you reset my token please?

Finest Brands...
I took this right out of the Help section when "Help" is clicked on the top right of any Auctiva page...
Just go through these easy steps;

To generate your eBay token:

1. Click on the My Account tab
2. Click on the eBay Settings link
3. Click on the Get New Token link

When you click a Generate eBay Token button, you are redirected to the eBay sign-in screen. eBay requests that you specifically agree to let them share necessary information from your eBay account with Auctiva Corporation for Auctiva functions. When you click on Agree and Continue, eBay assigns the token and you are switched back to the Auctiva screen with your eBay identity linked.

Hope that helps out!

Mike Lambda

Hey Mike,

Thanks for the reply, I am aware of how to install tokens, the problem is that I already have this eBay account registered under a diffrent Auctiva account which I no longer wish to use. I just need Auctiva to remove the token for eBay user id: FinestBrands so I can close that Auctiva account and generate a new token from my new Auctiva account. Trying to install a new token on top of the old one gives an error.

Regards,
Roma

Have you filed a support ticket so that someone in support will be sure to look into this for you?

Nope, thanks for the advice I'll go do that now.