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Hello avi400-

When you create an Auctiva account it begins with a 30 day free trial of our services so you can see if what we have to offer is a good fit for your needs. So, there is no need to make an immediate payment to make use of an Auctiva account. If you wish to continue using the service after the 30 days have passed, you would need to select from our paid plans for the plan that best suits your needs and place a payment method on file with your account.

- Craig
Hello avi400 -

there are a number of tutorials and videos available from under the Help tab of your account where you can see how Auctiva features work. Just select "Tutorials and Videos" from the Help menu and you can then review what you need to know from there. We also have a prerecorded webinar available on YouTube which provides an introduction to using our service and creating listings. You can find this on YouTube by searching 'Auctiva 101'.

If, after checking the webinar and the available tutorials you are still having difficulty with some element of our service, you can always file a support case from under the Help tab on the site letting us know the difficulty you are encountering and we will be happy to assist you.

- Craig

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