How come item specifics dont match ebay???

scottgMember

DVD's have new specifics now such as BRAND NEW to ACCEPTABLE to a few other new changes

But when I click on choose item specifics on my dvd listings it brings up the OLD item specifics but then I get errors when it lists.

And my condition is blank when it lists up on ebay or it automatically chooses acceptable when the item is brand new.

Why is this happening?

Scott

8/27/082:32 PM

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auctivamikedAuctiva Customer Support Manager

Hi Scott,

The Auctiva lister page should be updated to reflect the new condition options for media categories with our routing category update that will take place tomorrow afternoon. If you find that these options are still unavailable on the morning of 8/29, please let us know by filing a support request.

You can contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

8/27/085:13 PM

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scottgMember

Great thank you, I am just going to work on listings then tomorrow update all the item specifics

Is there a way to mass update them? Takes a while to load up each listing then load up the specifics and do it one by one

Scott

8/28/088:11 AM

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