How do I add a template to a closed listing prior to relisting?

Hi acsgifts,

Welcome to Auctiva! Our software does not currently offer the ability to revise items prior to relisting them, however, we will be adding this functionality to the Auctiva website as part of our next release, which will take place later this month. In the mean time, the following options are available:

1) The first would be to check the box next to the item on your "Closed Listings" page and click the "Import Listings" button, which will send the listing to your "Saved Listings" page, from where you will be able to easily make the desired changes and re-post the item. However, an item posted in this manner would be considered a "new" listing, so you would not be eligible for the listing fee reimbursement from eBay if it selles the second time around.

2) In order to accomplish this and remain eligible for the listing fee reimbursement from eBay, you would need to relist the item as-is through Auctiva or eBay, and then revise the item after it is posted to apply Auctiva's templates and design features.

Any additional questions? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

Thank you so much for your advice Mike - just what I wanted to know and it works beautifully. The item isn't eligible for a relist credit anyway so that isn't a factor in this case.
Many thanks once again for your help.