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Hello Portobello -

If you wish to link to a different eBay account you can generate a new token to that account - however, we very strongly recommend against doing so while you have currently active listings as it will create permanent issues with your account.

If you have specific questions about the process, please contact our support team using the options under the Help tab of the site prior to making any changes to your account.

- Craig

Hello Hakan Ponda -

if you change the tokeninzed eBay account while you still have active listing information in your account, those active listings will never close as we will no longer be receiving the any updates from the originally linked eBay account.  So, your Active Listings page will show these indefinitely.  Note that the Active Listings page of your account is what provides the information for your scrolling gallery, so your gallery (depending on your settings) will show items from the original account.

There are no means by which we can resolve this situation for you, so it is in your best interest for account management, to not change the eBay account you have linked to your Auctiva account while there are any active listings showing in the account.

  - Craig

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