I've just noticed that on my Ebay listings the slideshow is showing my old username, how do I update it in Auctiva? I've tried everything I can think of to no avail! Any ideas please?
Original Post
I'm sorry that you haven't recieved an answer on this forum. Perhaps you already have an answer by now. If not, then I believe that you must file a Support Request. ('Help' tab on top of Auctiva screen) Once you are on the help page, scroll all the way down to the bottom to see the support request link.
When you ask them to change your username, make sure you tell them what you would like to change it to so that they can do it for you.
You may also have to change any relevant Ebay information and get a new Ebay Token so that both areas don't get confused.
Best of luck to you and perhaps someone else on the forums may be able to help even more.
When you ask them to change your username, make sure you tell them what you would like to change it to so that they can do it for you.
You may also have to change any relevant Ebay information and get a new Ebay Token so that both areas don't get confused.
Best of luck to you and perhaps someone else on the forums may be able to help even more.