How Do I Disable Scrolling Gallery?

The disable feature is for future listings. I think you'll have to file a support request with Auctiva to have it removed from the active ones. Maybe someone else will know of another way...

Hi Vesta3,

In order to remove the scrolling gallery from any current listings in which it is present, you will need to delete the scrolling gallery HTML from the description HTML of each listing using eBay's "Revise your Item" form. The specific code you would need to remove begins and ends with <!--ASW-->. If you would like to see the entirety of the scrolling gallery HTML code, it can be viewed within your account by clicking the "Scrolling Gallery HTML" link under the "Store" tab.

Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

I would to stop the scrolling gallery in any new listings. How do I turn it off for future listings?

Hello Askalice -

If you wish to prevent the gallery from being added to new listings, you just need to make a change to your account preferences. From the My Account menu, select 'Acct. Preferences' and in the Listing Enhancements section set the option for the Scrolling Gallery to No and then, a bit lower down on the page, click the 'Update account preferences' button to save that change to your account.

If you wish to have the gallery removed from already active listings, please file a support case from under the Help tab of the site and we can run a command that will remove the gallery from active listings that are eligible for revision on eBay.

- Craig