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I have been having trouble with my picture software lately and i recently upgraded. I am using kodak easyshare software. When I go to find the picture in Auctiva, to put in my auction, I cannot find them. Even though they are sitting in my Kodak software. Is there something in the menu I need to change? Anybody know what I need help with? Thanks.
Original Post
Hi Britt2327,

Simply having your images present on your camera does not make them accessible in your Auctiva account. To use the pictures you have taken in your auctions, you must first save them from your camera to a folder on your hard drive. Then, you must upload the images into your Auctiva account from your hard drive.

You can either upload images into your Auctiva account separate from creating your listings by clicking the "Upload Images" link under the "Images" tab, and choosing one of our 3 image uploading options.

Or, you can upload images from the lister page while creating any given listing by clicking one of the "Select an Image" boxes, and then clicking the blue "Upload" button on the ensuing page.

I hope this information proves useful. If you require further assistance, please file a support request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

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