How do I make thumbnails?

Hi JoAnn did you pick out a template fro your listing? the thumbnail option is only available if you use a template.When you select your template under "customize layout" on the template page select the grouping dropdown that is set at vertical by default and click on thumbnails
Steve

Thanks for the reply, Steve, but my question isn't about an image in a listing.

Hi JoAnn,

I'm not quite sure what you're referring to, however, if you are speaking of your "My eBay" page or the "About Me" page of your eBay store, I recommend contacting eBay's customer support department for further assistance.

On the other hand, if you are referring to your Auctiva store, or another page within your Auctiva account, please file a support request using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and we'll be happy to assist you!

-Mike