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Hi MarleneM,

Thanks for contributing to our forum. The Best Offer option is available in certain categories for fixed price format listings so, once you have chosen "Fixed Price" as your Sale Type and selected a category for which eBay supports this option, you will an "Accept offers from buyers" below the "Price" section on the Auctiva lister page.

If you check the box next to "Accept offers from buyers", you will also be presented with the option to automatically accept offers over a certain amount and/or automatically decline offers under a certain amount if you would like.

You can read more about this option on the following page of eBay's Help index: http://pages.ebay.com/help/sell/best-offer.html

I hope this helps. If you encounter any difficulties when attempting to use this option, please contact our Customer Support team from under the "Help" tab within your account and we will be happy to continue working with you.

-Mike

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