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Hello, Hopefully I'm doing this correctly as I'm new to Auctiva.

How can I use ebay's value pack under marketing? I do not see that option anywhere. On ebay it includes Gallery Plus, Listing Designer, and Subtitle packaged together for a discount of .65 cents. I don't see that option anywhere when using Auctiva for listing an auction.

Thanks for any help.
Tracy

Tracy Staudt

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Hi Tracy,

Thanks for contributing to our forum. Although the "Value Pack" bundle is not specifically listed anywhere on our lister page, our system will automatically include the Listing Designer option with any listings for which you use Gallery Plus and Subtitle and you should receive the Value Pack discount when you are billed by eBay as a result.

It is not possible to choose from the designs that are normally associated with the use of eBay's Listing Designer feature when listing through Auctiva, but you can select from any of the 1,700+ listing designs we have available in our template library.

I hope this helps. If you need any further assistance with your account, please feel free to contact our Customer Support team by mousing over the "Help" tab and selecting the "File Support Case" option.

-Mike

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