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quote:Originally posted by kbalona:
If you have your Auctiva account set to use Auctiva insurance, and you offer shipping insurance as an option in your listing, when someone purchases insurance you don't have to do a single thing. The parcel is automatically insured for the total amount.
quote:Originally posted by biscuit:quote:Originally posted by kbalona:
If you have your Auctiva account set to use Auctiva insurance, and you offer shipping insurance as an option in your listing, when someone purchases insurance you don't have to do a single thing. The parcel is automatically insured for the total amount.
This is only true if you are using Auctiva checkout + Auctiva insurance. If you are using eBay checkout, but also have Auctiva insurance enabled, then you have to manually buy the insurance through the "transactions" panel.
An important distinction if you don't use Auctiva checkout
