How long does it take for active listings to update?

chosen4lifeMember

I have 3 listings running right now.

The store only shows 2 that have been running since Sunday.

The third one I listed yesterday to end on Sunday.

I have bids on one of the 2 that are showing but it is not updated in the store window.

Going to Auctiva listings/active there also is showing only the 2 listings showing in the store and there is no updating showing bids and the watchers and visiter counters have not been updated on that webpage.

So my question again. How long does it take for active listings to update in the store window and on Auctiva listings webpage?

Check it out....store window $9.97
current bid $27.50

View my other items....3
Store window....2

Teletubbie

8/11/068:02 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi chosen4life,

Our listing maintenance, which updates title, current price, high bidder, high bidder feedback, bid count, currency, and end time on your active listings page is done about every 6 hours.

Once your updated prices are reflected on your active listings page, they should be displayed in your store window the next time it refreshes, which it does about every 2 hours.

If you feel your account has been skipped or is severely behind schedule, please file a support case using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

8/11/061:20 PM

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