How does one add images to an active listing when the auction was prepped on auctiva and images hosted on auctiva?...auctiva throws you over to ebay and ebay's revise page is not helpful.
Original Post
Hi jimf,
There are a couple different ways to add images to your active listings and which way you choose will depend on whether you'd like to add the image within the template or at the end of the auction outside the template. If you would like to add the images to your listing below the template, you can do so using the blue "Add Images" button on your Auctiva Active Listings page.
On the other hand, if you would like to add these images within the template of your listing, you would need to add those images to the saved listing you posted the item from and then apply those changes to the active listing using eBay's "Revise your Item" form. This type of revision can be done via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
There are a couple different ways to add images to your active listings and which way you choose will depend on whether you'd like to add the image within the template or at the end of the auction outside the template. If you would like to add the images to your listing below the template, you can do so using the blue "Add Images" button on your Auctiva Active Listings page.
On the other hand, if you would like to add these images within the template of your listing, you would need to add those images to the saved listing you posted the item from and then apply those changes to the active listing using eBay's "Revise your Item" form. This type of revision can be done via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike