I inserted imagines from the edit window. Now the ad has been posted. I would like to delete the several imagines in the ad, and then put some new to the same place. How to do?
Original Post
Hi Bluesky007,
Thanks for contributing to our forum. Assuming eBay will still allow you to revise the existing item description of the listing in question, you should be able change the images that are displayed within the template by updating the saved listing from which you posted the item to reflect the desired images within Auctiva and then transferring those changes over to the active listing on eBay via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes (change images), and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
If any of the images you would like to change are used as the header/gallery images in the listing, you would need to update those separately using the options within the “Bring your item to life with pictures” section on the eBay Revise your Item form.
I hope this helps. If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.
-Mike
Thanks for contributing to our forum. Assuming eBay will still allow you to revise the existing item description of the listing in question, you should be able change the images that are displayed within the template by updating the saved listing from which you posted the item to reflect the desired images within Auctiva and then transferring those changes over to the active listing on eBay via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes (change images), and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
If any of the images you would like to change are used as the header/gallery images in the listing, you would need to update those separately using the options within the “Bring your item to life with pictures” section on the eBay Revise your Item form.
I hope this helps. If you need any further assistance with your account, please feel free to contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.
-Mike