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I closed one of my auctiva accounts today. It is no longer a part of auctiva.

Why is the auctiva scrolling window still showing up in my new listings that I am making through ebay in that account?

I don't like advertising for free for a business that is charging me.
How do I remove all reference and features of auctiva in that closed account?
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I found this answer on the Ebay boards...

To remove the scrolling gallery from your active listings you must delete the scrolling gallery HTML from the HTML description using eBay's Revise Item form.

1. Find the listing you would like to edit on eBay
2. Click on the link to Revise the item
3. Put your mouse in the HTML description and click so your cursor is in the box
4. Hit Ctrl+F and when the find box comes up type ASW. Find the first instance
5. Use your mouse to highlight all the HTML after that first ASW until you see the second ASW - take care not to delete anything before or after those ASW tags
6. Delete all that code between the two ASW tags
7. Save with eBay

A lot of work


Personally, I would file a support request directly with Auctiva asking THEM to remove it (although support hasn't been around much lately) Confused
I did ask Auctiva how to remove it and they answered within a few minutes. Here is the response
-----------------------------------
In order to remove the Auctiva scrolling gallery from your active eBay listings, you will need to revise each via the following process:

1) Click the "Revise your Item" link on the item.
2) Scroll down about 1/3 the page to the “Description” section.
3) Click the "HTML" tab on the description editor.
4) Hold "CTRL" and press "F" to initiate an IE or Firefox "Find" command.
5) Enter <!--ASW--> in the “Find” field and click “Find Next”. The text <!--ASW--> will become highlighted, which is the beginning of the scrolling gallery HTML.
6) Click “Find Next” again and a second instance of <!--ASW--> will become highlighted, which is the end of the scrolling gallery HTML.
7) Delete all of the code between and including those tags and save your changes.

If you have any additional questions or concerns pertaining to your Auctiva account, please feel free to let me know, and I’ll be happy to continue assisting you.

Sincerely,
Auctiva Support
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I now need to ask, If I leave my existing listings as they are How do I keep the window out of all new listings? "Geeez!"

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