Hi MarleneM,
Thanks for contributing to our forum. While it is possible to use the "Bulk Revise" tool on the Auctiva Active Listings page to revise individual items (despite the name), that tool can only be used to make a select few revisions and replacing an image within the description of an active listing is not one of them.
The easiest way to replace one image within the description of an active listing with a new image would be to go to the Image Management page within your Auctiva account and use the “Replace” option on that page to upload a new image to replace the existing one.
However, if you would like to make more complex revisions to the template or images within an Auctiva created listing, you would basically want to make the desired change in the saved listing from which you posted the item and then transfer that change to the active listing using eBay's “Revise your Item” form, which can be done via the following process:
1)Locate your listing in your Saved Listings folder, make any necessary changes (choose new template), and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
I may take some time to get used to the different processes required to revise various parts of listings, but they should get much easier once you have used the procedures a few times.
If you need any further assistance with this, please feel free to contact our customer support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.
-Mike
