I'm new here. I have some items list on ebay for years, now I just start using auctiva. The problem is I don't know how to revise my old items with auctiva's template. Please help.
Thanks for posting your question here. Although it is possible to revise the listings you posted prior to joining Auctiva to include Auctiva's templates provided eBay will still allow the descriptions to be revised, doing so will effectively require recreating each listing using Auctiva's listings tools and may be a bit of a project if you have a large number of listings.
In order to add an Auctiva template and the other design features we offer to these existing listings, you would need to revise each via the following process:
1) Recreate the listing in Auctiva and click "Save". Since you will only be revising the item description, it is only necessary to fill out the “Item Details” section of the lister page. 2) Once you have finished, click the "Save" button. 3) Return to your Saved Listings page and click the <HTML> icon next to the listing. 4) Highlight and copy the HTML that appears in the pop-up window. 5) Visit the item on eBay and click the “Revise your item” link. 6) Scroll down about 1/3 the page to the “Description” section and click the "HTML" tab on the editor. 7 Delete the HTML that is already there, paste the copied HTML in its place, and save your changes.
Revising your listings in this manner will cause the scrolling gallery to be removed from them but, if you would like the scrolling gallery added to back to your listings after doing so, just file a support case to let us know and we should be able to add them back based on your current Account Preferences.
If you need any further assistance revising your listings in this manner, please feel free to contact our Customer Support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.
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